CORONAVIRUS (COVID-19) UPDATE
Dear Customers & Suppliers,
At Applied Cleansing Solutions Pty Ltd (ACS)™ we know that the coronavirus is impacting the customers we serve every day. We know that you trust ACS™ and we want you to know that we are here for you and will continue to be available to serve the critical needs of your organization.
We find ourselves in unchartered territories these days, and hope that you, your organizations and your families are safe and secure. Here at ACS™, we are following the guidance from the Centre of Disease Control (CDC), World Health Organization (WHO) and our local and federal agencies to ensure that our suppliers, partners, customers and employees are operating as safely as possible, to avoid the spread of COVID-19.
Regarding our operations, Applied Cleansing Solutions™ is taking the following steps, in accordance with government regulations and CDC guidelines, and we will continue to serve you, are we are:
- Open during normal business hours, 9.00am to 4.30pm Monday through to Friday with weekend appointments available upon request.
- Continuing to provide phone & email support through our Sales, Service and Spare Parts and Support teams by our staff of whom are working in dedicated distance areas, at our offices in Noble Park, Australia.
- Continuing to ship products to our customers. Our freight companies are open for business and will continue to keep us up to date with any delays that may occur. Products and packaging are being cleaned to the best of our abilities, prior to shipment.
- Continuing to function in our manufacturing, service and repair sectors of our business while following the guidelines for safe/ distancing of workspaces.
- Stocked with a variety of equipment and supplies for your operations including: vacuum hose, collection bags, filters, tools and many other spare parts to support your operation. We are working hard to maintain stock levels through the diminished supply chains systems that have been impacted in part to the Coronavirus disruptions.
- Eliminating non-employee access to our facilities, with the exception of delivery and pick up personnel. We are keeping our retail operation open for ‘front door picks ups/ only’. If you would like to place an order for pick up, please call it in at your earliest opportunity, +61 3 9769 1211.
- Disinfecting our shop areas and office spaces throughout the day, in our attempt to eliminate the spread and progress of this virus.
Should we find a time where we can no longer operate from our premises and must completely work remotely, we will notify you through another update. At this time, should you have any questions, the best ways to reach us are by phone or email:
+61 3 9769 1211
Thank you for your understanding and for trusting us with your business.
Stay safe and healthy
Your Applied Cleansing Solutions team
COVID -19 PRECAUTIONS
To mitigate the spread of covid19 please follow the following practises
- Wash hands for 20 seconds or more
- Maintain 1 metre distance between people
- Cover your mouth while coughing or sneezing
- Minimise touching your face, clothing, items and surfaces
We thank you for your cooperation
Applied Cleansing Solutions
If you have any of the below symptoms
We kindly request that you do not enter these premises
Staff & customer health is our top priority
Lets stay safe, healthy & look after each other
The better we commit to physical distancing, the quicker this will be over